personal concierge services provided by



Our concierge services provide customers with incredible convenience and superior levels of personalized attention. Whether you're looking to secure reservations in your ship's specialty restaurants and spa, or interested in arranging for private transportation in a particular port of call, we're available to help.

Let our concierges assist you with all of your special shipboard and shoreside needs. We can accommodate virtually any request, regardless of destination and often well in advance of your departure date.

Concierge services include:

Allow our concierges to eliminate the stress of planning pre- and post-cruise air travel by making all of the arrangements for you (on the flights and in the class of service of your choosing). Depending on your itinerary and the ship/stateroom you've reserved, our concierges may be able to secure a free one-night, pre-cruise hotel stay including complimentary air transfers and private chauffeured transportation between your home, the airport, and your cruise ship.

Customized, independent air arrangements, as well as first-class and business-class upgrades, are also available for purchase.

Private limousine service may be requested for an additional fee.

For many, a luxury cruise is the trip of a lifetime. Make the most of the experience and extend your journey with a pre- or post-cruise stay featuring five-star hotel accommodations.

Your concierge can also arrange hospitality services, provided by a dedicated representative of your cruise line, on your behalf.

There's nothing luxurious about lugging heavy items on a trip; your concierge can help lighten the load by arranging a reliable, "luggage-free" option that includes pick-up at your home, office, or other points of origin. Your concierge will see to it that your belongings are safely shipped both to and from your cruise ship or both to and from virtually any destination worldwide (that includes golf clubs/golf bags, snow or water skis, and medical equipment or supplies).

A private, fully guided expedition through a tropical Caribbean rainforest. A leisurely tour of legendary landmarks in a grand European capital. An aerial exploration, via helicopter, of Alaska's majestic glaciers.

Shore excursions are an essential component of any luxury cruise vacation. Our concierges can pre-book any existing excursion you desire, or help you to custom-design a special shoreside request (they can even arrange for private, luxury automobile transportation in an array of ports worldwide).

Depending on your itinerary and the ship/stateroom you've reserved, our concierges may be able to secure complimentary excursions, multiple private-car transfers per voyage, or admission to exclusive events/galas on your behalf. All of the details are taken care of in advance, so your time is spent relaxing and immersing yourself in local cultures.

Specialty dining - innovative gourmet fare prepared under the auspices of award-winning chefs and served in intimate, upscale venues - has rapidly become an integral part of life aboard a luxury ship. Don't miss out on this exceptional and popular experience: virtually every shipboard specialty restaurant requires advanced reservations, and seating is always at a premium. Our concierges can secure space on your behalf, often months before departure. Priority spa reservations may also be made well in advance of travel.
Free upgrade!

Book an eligible stateroom on any qualifying sailing and receive a free upgrade! In some cases, you'll be upgraded to a more desirable location aboard your ship. In other instances, you'll be upgraded to a stateroom with extra space and/or a better view. It's also possible that you might receive all of these benefits. Select your sailing date to see which upgrades are available.

Request a Consultation

From booking to boarding and beyond, a personal concierge's expert knowledge can help guide you in planning the luxury cruise of your dreams.

Please fill out the form and a concierge will contact you.

1-866-565-7447 9AM to 9PM Monday through Friday, 9AM to 6PM Saturday through Sunday eastern standard time

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